Terms & Conditions

Terms & Conditions

Proof of at least 50% deposit payment, must be forwarded to Alcazaba Lodges 24 hours prior to arrival, to the hotel email to secure bookings, failing which the booking will be cancelled and the room allocation to the next guest. 

For Same day bookings the proof of 50 % deposit payment must be received by the hotel within 2hrs of the time of the booking.

No refunds or cancellations will be allowed within 24Hrs of checkin.